Supporting the Mission of the Civilian Government Agencies
Civilian agencies face special IT challenges, including the ability to apply IT faster, smarter, and with more security safeguards – and with good reason. New compliance laws, reporting guidelines and procedures are the norm. A corporate oversight law like Sarbanes-Oxley can take on a life of its own.
At the same time, there is constant pressure to deliver faster, more effective services in spite of the labyrinths of complex requirements.
We can help you meet these challenges. Applying our extensive experience with financial and regulatory organizations, we develop and support IT solutions to help your enterprise achieve peak levels of performance. Count on us for:
- Enterprise support services
- Call Center support services – end-to-end
- Storage and server consolidation
- Infrastructure acquisition and deployment
- Network infrastructure engineering
- Engineering support
- IT support services
- Program management
- Instructional services
- Business and financial management
Internal Revenue Service. For the IRS global tech refresh initiative, we supply and deploy desktop and laptop systems to 820 IRS offices in 50 states and 20 countries. We're also helping the IRS consolidate more than 4,000 servers and multiple storage pools into a few high-performance campus and computing centers that will enhance management while cutting investment costs.
U.S. Environmental Protection Agency. Our project team has consolidated 12 EPA helpdesks into one centralized center. Managed by Apptis, the consolidated call center has paid for itself through reduced staffing and infrastructure needs, more efficient use of helpdesk services, and minimum capital costs.
Securities and Exchange Commission. Our enterprise support services to the SEC assure network reliability and availability. We're also supplying VoIP services to enhance voice communications capabilities while lowering costs.
NAS Engineering Support. We provide full-lifecycle support of both new and legacy NAS automation systems. This work includes major ATC initiatives, such as STARS, DSR, Oceanic Systems, Flight Service programs (FSAS, OASIS), and ERAM.
IT Support Services. We supply the William J. Hughes Technical Center with a complete range of services, including network support, office automation, helpdesk, software application development, electronic messaging, and video teleconferencing.
Financial Management Services. We provide the FAA with a complete range of financial services – from risk analysis and budgeting to business case analysis and performance metrics.
Air Traffic Instructional Services. Our veteran instructors administer classroom and simulation qualifications training for Enroute and Terminal training programs. Air traffic controllers maintain and update their skills with our proficiency training.